Frequently Asked Questions
Everything you need to know about shopping with milkshake-ie
What is the standard delivery time for orders within Ireland?
We offer fast nationwide shipping. Most orders are processed within 24 hours and delivered via our courier partners within 1-3 business days.
Are your hair care and beauty products authentic?
Absolutely. At milkshake-ie, we are authorized stockists for all brands we carry. Every product is 100% genuine, sourced directly from the manufacturers.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on products that are unopened, unused, and in their original packaging within 14 days of delivery.
Do you offer free shipping?
Yes, we provide free standard shipping on all orders over €50 across Ireland. For orders below this amount, a flat-rate shipping fee is applied at checkout.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
How can I track my order status?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery in real-time.