Returns & Exchanges

At milk_shake Ireland, we want you to love your hair care products, but if you are not completely satisfied, you can return unopened items within 14 days of delivery. Please ensure all seals are intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization.

• 2.
  Pack Securely

  Place the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided return label and drop your package off at any authorized shipping point or local post office.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned products, we will process your refund to the original payment method within 5-7 business days.